Hotel Management
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Details
This programme prepares students with skills for front-of-the-house management in the lodging industry. It also provides students with a sound foundation to transfer into the upper divisions of a baccalaureate programme in Hotel/ Motel Management. Students learn about guest relations and service that is demanded in today’s dynamic travel & lodging industry. Our students learn to apply guest record-keeping skills, analyse trends that measure changing consumer travel and lodging needs, conduct research to analyse business situations, seek out business opportunities relating to the industry, apply management skills to situations, and apply ethical practices in guest relations. They are also given opportunities to develop communication and interpersonal skills to enhance their interaction with their colleagues and industry persons. Field trips are incorporated into many of the courses offered in the programme to enhance student learning. Students may either transfer to pursue further studies in Hotel Management abroad or go directly to the workplace.
Programme Goals
Apply basic laws and practices to guest relations in the hospitality industry.
Apply accounting techniques that are specific to the hospitality industry.
Analyse trends that measure changing consumer travel and lodging needs that influence business practices.
Demonstrate knowledge of technology skills needed to communicate effectively and solve problems in the hospitality industry.
Develop oral presentation skills that demonstrate analysis, relevance, and visual effectiveness.
Conduct research to analyse business situations and to seek out business opportunities in the hospitality industry.
Conduct research to analyse business situations and to seek out business opportunities in the hospitality industry.
Apply maintenance techniques for property and for guest safety
Suggested Sequence of Courses
